New ID Cards will be issued for 2022. Look for a purple envelope that states, “Your new member ID card is enclosed”

There is no need to call to activate your new ID card. Begin using your new ID card on January 1st and make sure you show this new ID card to all of your providers.


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About Medicare Advantage

We’re here to help you learn more about what you can get out of Medicare Advantage.

Learn about Medicare Advantage

Your Verizon Advantage plan

Get coverage to any doctor (in or out-of-network) at the same member cost share. The provider must be eligible to receive Medicare payment and accept your plan.

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We provide helpful information about Medicare and what's covered.

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Over 750,000 network doctors and specialists, and over 3,500 network hospitals nationwide accept the plan.

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Maintain your health at home with a licensed and board-certified nurse practitioner or physician.

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Speak with an Aetna® Member Services advocate between Monday and Friday, 8 AM to 6 PM, local time.

1-866-241-0356 (TTY: 711)

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Stay informed about coronavirus

COVID-19 news:

Find resources for vaccines, tests and more to stay healthy.

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Putting the ‘Me’ in Medicare eBook:

Check out our new Medicare eBook for tips and resources on staying healthy and connected during the pandemic.

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COVID At-home tests:

Medicare, including Medicare Advantage plans, cover COVID tests ordered by a physician and processed in a lab with a $0 cost share. Free tests are also available at http://covidtest.govopens in a new tab. At-home rapid COVID tests bought online, at a pharmacy or retail store are not covered by your Medicare Advantage or MedSup plan.

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Find Free At-Home COVID Tests opens new tab