New ID Cards will be issued for 2022. Look for a purple envelope that states, “Your new member ID card is enclosed”

There is no need to call to activate your new ID card. Begin using your new ID card on January 1st and make sure you show this new ID card to all of your providers.

How we make it simple for you

About Medicare Advantage

We’re here to help you learn more about what you can get out of Medicare Advantage.

Learn about Medicare Advantage

Your Verizon Advantage plan

Get coverage to any doctor (in or out-of-network) at the same member cost share. The provider must be eligible to receive Medicare payment and accept your plan.

Discover your plan benefits

Turning 65?

We provide helpful information about Medicare and what's covered.

Understand how Medicare works

Runners on a color run

Over 750,000 network doctors and specialists, and over 3,500 network hospitals nationwide accept the plan.

Find a doctor or hospital

Healthy Home Visit

Maintain your health at home with a licensed and board-certified nurse practitioner or physician.

Learn how to schedule an appointment

We're here to help

Get in touch!

Speak with an Aetna® Member Services advocate between Monday and Friday, 8 AM to 6 PM, local time.

1-866-241-0356 (TTY: 711)

Check out an on-demand presentation.

Coming soon! Listen to an on-demand phone presentation or view an online video.

New to Aetna?

You can set up an online account on or after the day your coverage begins. You’ll create a user name and password to sign in to Aetna’s secure member website.

Register for an account opens in a new window

You are now leaving the Verizon - Aetna Medicare Advantage website.

The information you will be accessing is provided by another organization or vendor. If you do not intend to leave our site, close this message.

Read transcript

Stay informed about coronavirus

COVID-19 news:

Find resources for vaccines, tests and more to stay healthy.

Read COVID-19 news opens new tab

Putting the ‘Me’ in Medicare eBook:

Check out our new Medicare eBook for tips and resources on staying healthy and connected during the pandemic.

Read more opens new tab

COVID At-home tests:

Medicare, including Medicare Advantage plans, cover COVID tests ordered by a physician and processed in a lab with a $0 cost share. Free tests are also available at http://covidtest.govopens in a new tab. At-home rapid COVID tests bought online, at a pharmacy or retail store are not covered by your Medicare Advantage or MedSup plan.

Get Vaccine Resources opens new tab

Find Free At-Home COVID Tests opens new tab