In-Home Support benefit

The Post-Discharge In-Home Support benefit is provided by our vendor The Helper Bees. They provide eligible Verizon Advantage plan members with in-home support after being discharged from an acute or non-acute inpatient facility. The Helper Bees sends a professional representative, licensed per state requirements into a member’s home to help them with activities of daily living (ADL), while recovering from their inpatient stay.

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What are the benefits?

Eligible members may receive up to 12 hours of assistance including:

  • Meal preparation
  • Light housekeeping
  • Small household tasks
  • Personal care and hygiene
  • Medication reminders
  • Other services focused on improving or maintaining a member's health status

Want to learn more about this benefit?

If eligible, your care manager or utilization manager will send a referral to our vendor, The Helper Bees. After notification, The Helper Bees will call you to explain the benefit and talk about available services. Call us at 1-866-241-0356 (TTY: 711) Monday through Friday, 8 AM to 9 PM ET.

Questions about the benefit?

For more information, call the number on your Aetna member ID card.

View In-Home Support Flyer

 

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