View Verizon Advantage Plan details online soon

For additional plan information, visit verizon.com/benefitsconnection opens in a new window or call 1-855-489-2367. Representatives are available Monday through Friday, 9 AM to 5 PM ET.

Once you get your member ID card, you can view your plan information on your secure member website. Click “Log in/Register” at the top right of the home page, and register with your member ID.

You can also reference your plan details in the information packet mailed to your home. To request for an additional packet, call 1-866-241-0356 (TTY: 711), Monday through Friday, 8 AM to 6 PM, local time.

Once you're enrolled, you'll receive:

  • A letter stating that you’re a member in our plan
  • Your Aetna member ID card (usually within 14 days)
  • A complete description of your coverage (Evidence of Coverage)
  • Your plan handbook

We're here to help

Get in touch!

Speak with an Aetna® Member Services advocate between Monday and Friday, 8 AM to 6 PM, local time.

1-866-241-0356 (TTY: 711)

Check out an on-demand presentation.

Listen to an on-demand phone presentation or view an online video.

Learn more

New to Aetna?

You can set up an online account on or after the day your coverage begins. You’ll create a user name and password to sign in to Aetna’s secure member website.

Register for an account opens in a new window

You are now leaving the Verizon - Aetna Medicare Advantage website.

The information you will be accessing is provided by another organization or vendor. If you do not intend to leave our site, close this message.

Continue
Read transcript